On-Demand Public Bus Service in the State

HOW IT WORKS:

Using the Via mobile app, or a dedicated phone line for users without access to a smartphone, passengers will select a pickup and dropoff location within the service zone and confirm their ride.

Once a ride is booked, Via’s advanced technology matches multiple passengers headed in the same direction into one of 15 high-capacity vehicles, and directs passengers to a nearby corner, or “virtual bus stop”. Via’s technology routes vehicles in real-time, minimizing detours through the use of virtual bus stops to reduce congestion and emissions, while providing a highly-efficient rider experience.

At launch, all rides throughout the entire service zone will have special pricing of $1.00 per ride. Starting on March 21, standard pricing will be introduced. Riders can book a ride to-or-from the Central Zone, including Downtown and Journal Square at a flat rate of $2.00. Riders can book a ride anywhere within the outer service zone starting at $2.00, plus $0.50 per mile. The service will operate Monday through Friday from 6 a.m. to 10 p.m. Riders can request a wheelchair accessible vehicle in app or on the phone.